Are your products returnable?
- Being that our products are digital good, they are non refundable, and all sales are final. Make sure you read the descriptions and info about the product that you are interested in before purchasing.
Do you offer package deals?
- YES! If you are looking to get more than 2 products, please send us an email to firstname.lastname@example.org and we will create you a custom discount code for your purchase.
Why do I have to enter my shipping info at checkout? Are you charging me shipping?
- This is a Bigcartel thing. There is no way for us to not take your shipping info. You will never be charged shipping, unless you order a physical product from us.
Will I instantly receive my purchased product?
- At this point in time, it is not instant. You will receive it in a timely manner, but not instantly. If it is during normal hours (7am-10pm) you will generally receive your product within the hour. Normally within a couple minutes. If it is after that time, it might be within a couple minutes, or the next morning. We do not use an auto sending program, so we are individually sending out every file purchased.
Do you have merch available?
-Yes! Head on over to our merch store, and pick out something you like!
Can you mix my bands new album?
-Why yes, yes we can. Head on over to this site, and send us an email!